Refund & Cancellation

Refund & Cancellation Policy for DilokaBandhan.com

At DilokaBandhan.com, we understand that circumstances may arise where you need to cancel or seek a refund for our matrimonial services. We aim to make this process as transparent and hassle-free as possible. Please carefully read our Refund & Cancellation Policy outlined below:

Cancellation Policy:

1. Free Trial Period:

   - DilokaBandhan.com offers a free trial period for our premium services, allowing users to explore and experience our platform. During this period, users can cancel their subscription at any time without incurring any charges.

2. Cancellation within Paid Subscription Period:

   - If you wish to cancel your subscription within the paid period, you may do so, but please note that no refunds will be provided for the remaining unused days. The cancellation will be effective at the end of the current billing cycle.

3. Cancellation Process:

   - Users can initiate the cancellation process by logging into their DilokaBandhan.com account and navigating to the "Account Settings" or "Subscription" section. Follow the on-screen instructions to cancel your subscription.

Refund Policy:

1. Refund Eligibility:

   - DilokaBandhan.com offers refunds in specific situations, such as technical errors or billing discrepancies. To be eligible for a refund, users must report the issue to our customer support team within 7 days of the incident.

2. Technical Issues:

   - Refunds will be considered for payments made in error due to technical glitches on our platform. Users must provide detailed information about the issue and any supporting documentation for our review.

3. Billing Discrepancies:

   - If you notice any discrepancies in the billing amount or unauthorized charges, please contact our customer support immediately. Refunds for billing discrepancies will be processed after a thorough investigation.

Contacting Customer Support:

   - For any cancellation or refund-related queries, please contact our customer support team through the "Help" or "Contact Us" section on the DilokaBandhan.com website. Provide detailed information about your concern, and our support team will assist you promptly.

Note:

   - DilokaBandhan.com reserves the right to modify, update, or change the Refund & Cancellation Policy at any time. Users are encouraged to review the policy periodically for any updates.

By using DilokaBandhan.com matrimonial services, you acknowledge and agree to comply with the terms and conditions outlined in this Refund & Cancellation Policy.